Privacy Policy
Last updated: May 2026
1. Introduction
This Privacy Policy describes how Voxel 3D, S.L.U. collects, uses, processes and protects personal data when users access or use the Obliquo platform, websites and related services.
Voxel 3D is committed to protecting personal data and complying with:
- the General Data Protection Regulation (GDPR)
- Spanish data protection legislation
- applicable European privacy regulations
By using Obliquo services, users acknowledge and accept the practices described in this Privacy Policy.
The current legal and privacy information published on the existing Obliquo website has been used as a reference for this document. Obliquo Privacy Policy
2. Data Controller
The data controller responsible for the processing of personal data is:
Voxel 3D, S.L.U.
- VAT Number: B47735733
- Address: Plaza de Marcos Fernández 1, Oficina 3, 47014 Valladolid, Spain
- Email: info@voxel3d.es
- GDPR contact: gdpr@voxel3d.es
- Website: Obliquo Cloud
3. Personal Data We Collect
Depending on the services used, Voxel 3D may collect the following categories of personal data:
Identification Information
- name
- company name
- email address
- phone number
- job title
Account Information
- login credentials
- authentication data
- account preferences
- subscription information
Technical Information
- IP address
- browser type
- operating system
- device identifiers
- access logs
- session data
Usage Data
- platform interactions
- visited pages
- datasets accessed
- feature usage
- API activity
- performance metrics
Communication Data
- contact forms
- support requests
- email communications
- demo requests
- marketing preferences
Uploaded Content
Users may upload:
- geospatial datasets
- point clouds
- BIM models
- imagery
- reality capture data
- related metadata
Users remain responsible for the legality and ownership of uploaded content.
4. Purpose of Processing
Voxel 3D processes personal data for the following purposes:
Service Delivery
- providing access to the platform
- user authentication
- hosting and streaming services
- customer support
- technical operations
Platform Improvement
- improving performance
- debugging issues
- monitoring infrastructure
- analytics and optimization
- developing new features
Communication
- responding to inquiries
- managing demo requests
- providing updates
- customer relationship management
Legal and Security Purposes
- preventing fraud
- ensuring security
- enforcing terms
- complying with legal obligations
- protecting infrastructure and users
Marketing
With appropriate legal basis and consent where required:
- newsletters
- product announcements
- event invitations
- commercial communications
Users may unsubscribe at any time.
5. Legal Basis for Processing
Processing activities are based on one or more of the following legal grounds:
- contractual necessity
- legitimate interests
- legal obligations
- user consent
- protection of vital interests
Legitimate interests may include:
- service security
- infrastructure protection
- platform improvement
- fraud prevention
- business operations
6. Data Retention
Personal data is retained only for as long as necessary to:
- provide services
- fulfill contractual obligations
- comply with legal requirements
- resolve disputes
- enforce agreements
Retention periods may vary depending on:
- legal obligations
- contractual relationships
- security requirements
- operational needs
7. Sharing of Personal Data
Voxel 3D does not sell personal data.
Personal data may be shared with:
Service Providers
Including:
- cloud infrastructure providers
- hosting services
- analytics providers
- authentication providers
- communication services
These providers process data only under appropriate contractual safeguards.
Legal Authorities
When required by:
- applicable law
- court orders
- regulatory obligations
- lawful governmental requests
Business Transfers
In connection with:
- mergers
- acquisitions
- restructuring
- asset sales
subject to appropriate confidentiality obligations.
8. International Data Transfers
Some services and infrastructure providers may process data outside the European Economic Area (EEA).
When international transfers occur, Voxel 3D implements appropriate safeguards, such as:
- Standard Contractual Clauses (SCCs)
- GDPR-compliant agreements
- adequate protection mechanisms
9. User Rights
Under GDPR and applicable regulations, users may exercise the following rights:
- right of access
- right to rectification
- right to erasure
- right to restrict processing
- right to data portability
- right to object
- right to withdraw consent
- right to lodge a complaint with a supervisory authority
Requests may be submitted to:
- gdpr@voxel3d.es
- info@voxel3d.es
Voxel 3D may request identity verification before processing requests.
10. Cookies and Tracking Technologies
Obliquo may use:
- cookies
- analytics tools
- session technologies
- security-related tracking
- performance monitoring tools
Cookies may be used for:
- authentication
- platform functionality
- analytics
- user preferences
- security purposes
Users can manage cookie preferences through browser settings and cookie consent mechanisms.
A dedicated Cookie Policy may provide additional information.
11. Security Measures
Voxel 3D implements technical and organizational measures designed to protect personal data, including:
- access controls
- encrypted communications
- infrastructure monitoring
- authentication systems
- secure cloud environments
- backup procedures
However, no digital system can guarantee absolute security.
Users are also responsible for maintaining appropriate security practices.
12. Third-Party Services
The platform may integrate third-party services including:
- cloud providers
- mapping services
- analytics tools
- authentication providers
- APIs
- embedded services
These third parties may have their own privacy policies and terms.
Voxel 3D is not responsible for external third-party practices beyond its control.
13. Children's Privacy
Obliquo services are not intended for children under 16 years of age.
Voxel 3D does not knowingly collect personal data from minors without appropriate legal authorization.
14. Changes to This Privacy Policy
Voxel 3D may update this Privacy Policy periodically.
Updated versions will be published on the website together with a revised effective date.
Continued use of the services after updates constitutes acceptance of the revised policy.
15. Contact Information
For privacy-related questions or requests:
Voxel 3D, S.L.U.
- Website: Obliquo Cloud
- Email: info@voxel3d.es
- GDPR contact: gdpr@voxel3d.es
16. Supervisory Authority
Users have the right to file complaints with the relevant data protection authority.
In Spain, the competent authority is:
Agencia Española de Protección de Datos (AEPD)